Welcome to eventPERCH, provided and run by Easton Events LLC, 2 Church Street, Charleston, SC, 29401, United States (“we”, “us” or “our”). We provide a comprehensive platform designed to simplify and enhance event planning, event execution, client/vendor billing, and vendor management.
To provide our Services, we collect certain data about you when you use our website found at eventPERCH.com (“Platform”) and related services (collectively with the Platform, the “Services”). This Privacy and Cookies Policy (“Privacy Policy”) outlines how we collect, process, and use your Personal Information within the United States. “Personal Information” refers to any data that identifies or can identify an individual. We are committed to protecting your privacy and safeguarding the integrity of your Personal Information. Please read this Privacy Policy alongside our Terms of Service found here (the “Terms”). References to “we,” “our,” or “us” refer to eventPERCH, provided and run by Easton Events LLC, Zero George Street, Charleston, South Carolina 29401, United States.
(A) Unless otherwise defined in this Privacy Policy, capitalized terms used have the same meaning as in the Terms.
(B) This Privacy Policy was last modified on the last updated date above and may be updated at our discretion. You can always find the most recent version on our Platform. If we make substantial changes, we will try to provide prior notice before any changes take effect. What constitutes a substantial change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms of the Privacy Policy. If you do not agree to the new terms, please stop using the Services.
(C) THE PRIVACY POLICY ONLY COVERS DATA PROCESSING CARRIED OUT BY US. THE PRIVACY POLICY DOES NOT ADDRESS, AND WE ARE NOT RESPONSIBLE FOR, THE PRIVACY PRACTICES OF ANY OTHER PARTIES.
(D) Our Services are not directed toward minors and we do not knowingly collect or sell the Personal Information of minors. If you are such a person, please do not use our Services or send us your information. We delete information that we learn is collected from a person under the age of 18 without verified parental consent. If you believe we might have any information from or about a child under 18, please contact us at legal@eventperch.com. California residents under the age of 16 may have additional rights related to the collection and sale of their Personal Information.
1. Who collects and processes your Personal Information?
1.1. Your Personal Information is processed by our company Easton Events LLC, Zero George Street, Charleston, South Carolina 29401, United States.
1.2. We process your Personal Information with due care, in accordance with all applicable laws and regulations. If you are a US person, who resides in California, the California Consumer Privacy Act of 2018 (“CCPA”) is followed.
2. What information do we collect?
We may collect the following types of information about you:
2.1. Personal Information: We may collect and process your names, email address, payment information, and any other data that identifies you for the purpose of setting up your account. This information is provided by you voluntarily when you use our Services.
2.2. Interest in Our Solutions; Giving Feedback: If you express interest in our offerings, we may collect the details you provide. Additionally, if you choose to provide feedback about our Services, features, or functionality, we may collect and use this information to improve our offerings. By submitting feedback, you acknowledge that we may use it without obligation to you, including for product enhancements or marketing purposes, as permitted by applicable law.
2.3. Technical Information: We may collect information about your use of the Services through automated technologies. This information can include your IP address, browser type, operating system, and the date and time of your visit. Additionally, we may gather behavioral data, such as the time you spend on different sections of the site and how you interact with its features. This information helps us improve our Services and analyze user behavior.
2.4. Cookies: To make our Services work properly, we sometimes place small data files called cookies and similar technologies on your device (collectively, “Data Technologies”). We use our session-based and also permanent functional Data Technologies which enable the website to remember your actions and preferences (e.g., to remember that you are logged in) so you don’t have to keep re-entering them whenever you come back to the Platform.
2.4.1. We and our third-party partners may use Data Technologies on the Platform to enhance your user experience, remember your preferences, and deliver content and features tailored to your interests. These tools also help us analyze usage patterns and improve the functionality of the Services. Third parties may collect information about your online activities over time.
2.4.2. We, or third parties acting on our behalf, may use various Data Technologies on the Platform. These technologies may also be used by third parties independently, in accordance with their own privacy policies.
2.5. Any information you share with us or others through social media networks, forums, blogs, listservs, chat rooms, or similar platforms is considered public information. This information may be shared or used by us or others in accordance with applicable laws.
2.6. We may combine the information you provide with data we receive from our affiliates, other sources, and information collected automatically.
3. How may we use your information?
We may use the information we collect for various purposes, including:
3.1 Managing your user account, processing payments, providing customer support, and fulfilling your requests for products or services.
3.2. Offering additional products or services.
3.3. Communicating with you about special events, programs, surveys, contests, and other promotions.
3.4. Facilitating interactions with us, other users, and third parties through the Platform and other means.
3.5. Evaluating and improving our business by analyzing the effectiveness of our Services.
3.6. Identifying and resolving technical or service-related issues.
3.7. Sharing your Personal Information with our group companies for internal reasons, primarily for business and operational purposes.
3.8. Disclosing your Personal Information (a) as required by law to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate or protect against fraud or any technical or security vulnerabilities, respond to an emergency or a government request, or otherwise to protect the rights, property, safety, or security of third parties, visitors to our website, our business, or the general public, and (b) to any other third party with your prior consent to do so.
4. What information do we retain if you delete your account?
4.1. Even after the deletion of your user account or Workspace, we may retain certain anonymized data for legitimate business purposes, such as complying with legal obligations, resolving disputes, enforcing our agreements, or conducting audits. Any retained data will be handled in compliance with this Privacy Policy and applicable laws, ensuring that it cannot be used to identify you or your Workspace.
5. How do we share your information?
5.1. We do not sell or otherwise share information about you that we collect or receive, except that we may partner with third-party providers, such as Stripe, to deliver Services on our behalf. These providers are required to keep your information confidential and use it solely to perform the Services we have specified, in compliance with this Privacy Policy.
6. What about marketing?
6.1. We may contact you occasionally about our Services and promotional offers through email, text message, phone, or mail. If you have provided valid marketing permissions, you can unsubscribe or opt out at any time by clicking the “Unsubscribe” link in our communications or by reaching out to us using the contact details provided in this Privacy Policy.
7. State Law and California Privacy Addendum
7.1. You may have additional rights as residents of certain jurisdictions. If you wish to contact us about these rights, please email us at legal@eventperch.com.
7.2.This California Privacy Addendum applies to California residents and outlines how we collect, use, and protect information that identifies, relates to, or could reasonably be linked to you or your household (“California Personal Information”). These provisions supplement our general Privacy Policy and take precedence in the event of a conflict with other sections.
7.3. In the past 12 months, we have collected the following categories of California Personal Information:
7.3.1. Identifiers such as name, address, email, account details, and IP address.
7.3.2. Internet or network activity.
7.3.3. We use this information for various business purposes, including managing your account, providing services, conducting internal research, improving our offerings, ensuring security, and complying with legal obligations.
7.4. California residents have the following rights:
7.4.1. You can request details about the California Personal Information we collect, including categories of information, sources, purposes, and any sharing with third parties.
7.4.2. You may request corrections to inaccurate Personal Information we maintain.
7.4.3. You can request the deletion of your Personal Information, subject to certain exceptions.
7.4.4. You have the right to opt out of the sale or sharing of your Personal Information.
7.4.5. While we do not use sensitive information in ways that trigger this right, it remains available to you.
7.4.6. You will not be discriminated against for exercising your rights.
7.5. We implement reasonable security measures to protect California Personal Information in accordance with applicable laws. While we strive to manage risks effectively, no security program can entirely eliminate all risks of breaches or incidents.
7.6. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year. No information is shared with third parties for their own marketing purposes.
8. How to contact us?
8.1. To exercise your rights, you can contact us at legal@eventperch.com. We will verify your identity before processing your request. Verification may include confirming your name, email, and recent transaction details. You may also designate an authorized agent to act on your behalf by providing written permission.