Only Admins can see and edit billing information.
Plans & Billing
You can view your free trial status and manage your subscription in the Settings menu under the “Plans & Billing” section.
From within eventPERCH, click your initials in the bottom-left corner of the screen, then select My Account > Plans & Billing.
This will take you to the billing dashboard, where you can view the status of your free trial and manage your current subscription.
If you are currently in trial, please note that you must enter a payment method in order to view pricing plans and change your subscription, but you will not be charged anything until your free trial is over.
If you do not enter a payment method before your Free Trial ends, at your next login, you will be automatically prompted to add a payment method and select a subscription plan to regain access to your account.
Update Your Subscription Plan
To upgrade your plan, click Update Subscription in the top-right corner. From this page you can select the plan you would like to switch to and click Continue.
There are three subscription plans available to choose from. Select the plan that best fits your needs. See the image below for a comparison of what each plan includes.
Change Your Billing Cycle
In this section, you can also switch from a Monthly to a Yearly subscription.
Once you select your preferred option and click the Continue button, you will be directed to the checkout screen.
After completing the checkout, the change from one option to another will be applied immediately.
Cancel Subscription
Selecting this option will take you to a confirmation screen where you can proceed with cancelling the current subscription, which will lock your workspace for all team members at the end of the billing or trial period.
Clicking the Cancel Subscription button will immediately disable auto-renewal, meaning you won’t be charged when the new billing period begins.
You will still have access to the eventPERCH app until the end of the current billing period. While you can continue using the product until the billing period concludes, any existing payments made are non-refundable.